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Concord Hospitality Sees a Silver Lining in the Decision Logic Cloud Environment

Date: 
Tue, 10/12/2010

(Lincoln, Neb) Multi-concept restaurant operator Concord Hospitality has migrated its line of business applications and core network applications for Applebee’s, Famous Dave’s and Village Inn franchises into the Decision Logic cloud environment.

“Through the years, Decision Logic has helped us operate efficiently to lower labor and food costs,” reports John Gabel, Concord Vice President and Chief Financial Officer.  “With the cloud-based environment they now help improve the efficiency of our Information Technology resources. Concord can continue to grow without being concerned about internal network capacity.”

Within the cloud environment, Concord’s main application and data is hosted and managed by Decision Logic in a company run state-of-the-art data center. “With this approach Concord Hospitality has no hardware investment and no burden on their IT resources.” Stated Jim Barber, Decision Logic’s Chief Technology Officer. “We will handle all deployment, maintenance and product updates with 99.99% uptime.”

Decision Logic recently upgraded and re-architected their data center to the cloud-based environment.  This new approach enables multi-concept and multi-store restaurant groups to make the best use of their server hardware investments by consolidating multiple server roles as separate virtual machines.  Restaurant operators will be able to achieve the following benefits:

·  Zero Burden on IT Resources.Decision logic handles all deployment, maintenance, and product updates.

·  Low Cost of Ownership.  With virtually no hardware investment nor ongoing maintenance and support costs, the solution can be leased for a predictable monthly cost based upon the number of users.

·  No Capital Expense Required.Companies can migrate into the cloud environment without purchasing additional hardware or software. The low monthly lease cost is manageable within operating budgets.

·  Short Deployment Time and Automated Updates. Most restaurant operators can begin using the solution within days.  Product updates are automatically made as they become available.

·  High Availability.  The upgrade has allowed Decision Logic to move from 99.90% uptime to 99.99%.

Concord Hospitality Incorporated operates casual dining restaurants and a premier hotel property throughout a nine state region. The company works with such nationally recognized concepts as Applebee’s Neighborhood Grill & Bar, Village Inn, Holiday Inn, and Famous Dave’s Bar-B-Que. 

Decision Logic provides web-based back office solutions for comprehensive multi-unit restaurant management.  The software suite delivers in-depth reporting on sales, costs, and menu mix trends enabling restaurants to take control of their operations and improve profitability as a result.  Decision Logic’s cloud environment was recently featured as a Microsoft Case Study. Visit the website at www.decision-logic.com to view the Microsoft Case Study or for more information about Decision Logic.

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