Q. What is IvA?
A. IvA is Ideal versus Actual product variance. IvA is a mathematical calculation indicating the difference between what you should have and what you actually do have.
Q. What is TvA?
A. TvA is Theoretical versus Actual food cost. Decision Logic calculates TvA using verifiable source data rather than averages or mysterious calculations.
Q. What is predictive ordering?
A. Predictive ordering is a process where mathematical calculations provide a recommended product order that a restaurant manager can utilize as an aid in determining what products should be ordered from a distribution center.
Q. What does your Declining Budget P&L do that is different from what I’m doing now?
A. Decision Logic’s Declining Budget P&L provides a user-defined detailed report showing budget, actual costs, and variance by restaurant and for the enterprise. Once set-up, the Declining Budget reports are automatically populated as a result of the operator’s resources performing their normal jobs. Reports are updated as soon as data is received allowing current P&L data to be viewed on demand.
Q. Who are your customers?
A. Decision Logic has a broad range of customers ranging from groups with 10 restaurants to 100’s of restaurants. We have a large number of multi-unit operators that run multiple concepts.
Q. How many reports are available?
A. Decision Logic has more than 100 reports available, with multiple query capability within each report. Report data is also able to be exported or provided in a PDF upon demand.
Q. What are the technical merits of your product?
A. Decision Logic is a Microsoft .Net-based, N-Tier application offered as a hosted service model. Additional technical information is available in the “Technology” section of this website.
Q. What type of ROI can I expect from implementation of Decision Logic in my restaurants?
A. ROI varies, but every Decision Logic user has reported a minimum flow-through to their bottom line of .5% of net sales.
Q. Who are some of your customers?
A. Decision Logic is installed in just about every type of foodservice segment. A complete list of customers can be requested by contacting us through the “Contact Us” section of this website.
Q. What is your customer retention rate?
A. Decision Logic enjoys an industry-leading 99% customer retention rate.
Q. Is Decision Logic designed for independent restaurants?
A. No, Decision Logic is designed for multi-unit operators.
Q. Can Decision Logic handle multiple concepts?
A. Yes. Decision Logic has been optimized to meet the specific needs of multi-unit operators with multiple concepts, multiple types of POS, and disparate distribution methodologies.
Q. I have different POS systems in use. How does Decision Logic handle that?
A. Decision Logic has optimized for use by multi-unit operators with multiple concepts, multiple menus, multiple regions, and disparate POS systems. Integrations to most popular POS systems currently exist.
Q. Are there any third-party companies you will not work with?
A. Not really. Decision Logic is open to working with most any company.
Q. What types of third party systems can Decision Logic communicate with?
A. Decision Logic can communicate with most modern solutions, and many legacy solutions.
Q. How much does it cost?
A. Decision Logic is offered in a hosted Software as a Service model (SaaS), with low upfront costs and low per-restaurant monthly fees. Typical start-up costs are 25% - 75% less than what other companies in our segment typically charge. More specific pricing information can be received by contacting us.
Q. How can your system do more but cost less than your competitors’ systems?
A. Decision Logic was designed from day one to be an operator’s solution that would foster immediate buy-in from restaurant managers. We reduce the amount of time required to accomplish familiar tasks, while also significantly reducing the amount of time needed to learn how to use the system to less than 90 minutes at the store level. Additionally, only 1 resource at headquarters is normally required for ongoing maintenance of the entire solution. The reduced human resource requirements combined with low initial and ongoing costs mean a better solution for less money.
Q. What accounting programs do you interface with?
A. Decision Logic is interfaced to a broad range of accounting solutions from Microsoft Dynamics to QuickBooks. We have the ability to integrate with any modern accounting solution or ERP solution.
Q. What point-of-sale systems do you interface with?
A. Decision Logic is integrated with most popular POS systems including: Micros, Applebee’s, Aloha, HSI, and Squirrel. Additional POS interfaces are developed as the need arises.
Q. What is the average rollout timeline?
A. System rollout is typically dependent on the customer’s desired timeline, functionality implemented, and the level of customization required by the customer. Typical implementations run 90 to 120 days.
Q. How secure is my information?
A. Decision Logic Co-locates at the CoSentry facility in Omaha, NE. Additional detail on CoSentry is available in the Partners page of this website. We use the highest level of security commercially available and does not share your data or business processes with anyone. Even within our own company your data is able to be accessed only by those with a need to know when support is required.
Q. What if my menu changes?
A. Changes are easily accomplished in Decision Logic by your employees who have access rights to make changes. Our Help Desk resources are happy to provide assistance or recommendations to assure a timely and smooth transition while maintaining all historical information relevant to your previous menu.
Q. What aspect of Supply Chain Management does Decision Logic handle?
A. Decision Logic provides a number of Supply Chain tools. Please visit the Inventory and Supply Chain area of this website for additional information.
Q. How big is your company?
A. Decision Logic is a private company based in Lincoln, Nebraska. We are debt-free, profitable, and growing at a significant rate. Additional information is available by contacting us through the “Contact Us” section of this website.
Q. How is Decision Logic sold?
A. Decision Logic is offered as a hosted Software as a Service model (SaaS). We sell, implement, and support our product directly. Please contact us for additional information.
Q. How do you handle price changes from my vendors?
A. The preferred method of working with your vendors is to enable automatic price updates to be sent electronically. Decision Logic is able to assist your vendors who may not yet have this capability.
Q. My restaurant preps a lot of its own products. Can Decision Logic handle these situations?
A. Decision Logic is designed to be as simple or as sophisticated as you need it to be. We can handle everything from simple recipes to recipes with multiple sub-recipes.
Q. What types of restaurants does Decision Logic work in?
A. Decision Logic is in use in QSR, Fast Casual, Casual Dining, and Fine Dining restaurants. The solution has been optimized for multi-unit operators with multiple concepts, multiple types of POS, and disparate distribution methodologies.
Q. What are Decision Logic's hardware/software requirements?
A. Decision Logic is a hosted service so no additional hardware or software is normally required to be purchased. High-speed Internet access is preferred.
Q. What are Decision Logic's Internet requirements?
A. Decision Logic recommends the use of basic broadband Internet access.